Frequently Asked Questions

Q: Do I need to make a reservation?
A: Reservations are recommended and almost always necessary from June-September. A confirmed booking ensures the services you require will be available for your preferred dates, but we'll go an extra mile to try to meet your needs.

Q: What is required to make a confirmed reservation?
A: Just give our Reservations desk a call at 250-726-7515. All confirmed reservations require a deposit, and the deposit required depends on the length of your visit and the services being booked. You can also email us. fish@islandwestresort.com

Q: How do I get to Ucluelet & how long does it take?
A: While you can fly, boat or drive in, the majority of our guests drive. It is paved road right to Island West Resort. If you're arriving by Nanaimo or Victoria Ferry, take the Island Highway North to Highway #4 West through Port Alberni, to Ucluelet.
Nanaimo Ferry terminal to Ucluelet- approximately 2 1/2 to 3 hours;
Victoria Ferry terminal to Ucluelet- approximately 3 1/2 to 4 hours.

Q: Is Island West Resort located close to shops and other services?
A: Our Resort is located in the center of the picturesque and historic fishing village of Ucluelet on the waterfront, and it is within walking distance to giftshops, grocery & hardware stores, banks, cafes, post office, and liquor store. We are also a short walk to several hiking trails, a 15 minute drive to a year round golf course, and The Pacific Rim National Park..with beautiful sand beaches and hikes in the ancient rain forest.

Q: Does Island West Resort have shower facilities?
A: Yes, our shower facilities for registered guests are located at the Marina and Reservations Building and are open 24 hours during busy season. The showers are token operated and can be purchased at the Marina Office or the Eagles Nest Marine Pub, located on the second floor at the Marina.

Q: Does your Motel offer units with kitchens?
A: The majority of our rooms have kitchens with fridges, stove ovens.

Q: Does your Motel offer smoking rooms?
A: No, we do not offer any smoking motel units.

Q: Does your Motel allow pets in the rooms?
A: Yes, we are a pet friendly Resort with Pet Designated rooms. All pets must be registered at the time your reservation is made, and booking well in advance will help ensure availability. Nominal fee applies. All pet regulations must be adhered to for the comfort of our non pet owning guests.

Q: Do you have R.V.Hookups?
A: The RV Parking at Island West Marina has sites with Power, Water, and Sewer. We have a sanitation dumping station on site that is free for registered guest use. Most sites have a great mountain and/or harbour view. Sites with power have 15 amp service, which precludes the use of rooftop heaters and air conditioners (and who needs them in our temperate climate) and also limits the use of multiple appliances being used at the same time. We suggest advance reservations as we have a limited amount of sites and many are booked up to a year in advance. Some of our sites overlook our Marina, of particular interest to those bringing your own vessel.

Q: Does your facility have good areas for tenting?
A: While we have many return tenters, we find our sites more suited to RVs.

Q: My boat is 32' in length, is your marina able to accommodate a boat that big?
A: Yes, our Marina can accommodate boats up to 40' in length, depending on availability. When reserving for any boat moorage, it is imperative to tell the Reservations desk the OVERALL length of the vessel, including bow sprits, swim platforms or extended outboards etc…This will insure that you are not placed in one of our slips designed for boats under 22'.

Q: Does your marina offer shore power and potable water?
A: Yes, our marina does offer limited slips with shore power at a nominal charge per day. Potable water is also available on the docks and at three sites on the outside of the Marina building. We have a boat cleaning area as well, conveniently located beside the boat ramp, and close to the fish cleaning tables.

Q: What if I want to pay in USA funds?
A: We welcome payments made in Canadian or USA dollars, as well as mastercard, Visa and Debit. USA cash rate is posted at our cash registers throughout the resort, and varies with the market fluctuations. The rate of exchange when you use credit cards is set by your credit card company and bank. You can check with them before leaving the USA to get a good idea of what you can expect.